Navigation überspringen

[Gelöst] Cant use WP customizer because of error

This support ticket is created vor 4 years, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Zeitzone des Unterstützers: America/Jamaica (GMT-05:00)

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von jakubN vor 4 years, 5 months.

Assistiert von: Shane.

Author
Artikel
#2262701
obraz_2022-01-10_133940.png

Iam trying to access WP customizer.
Iam using Astra Pro theme with Toolset.

#2262787

Shane
Unterstützer

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Jakub,

Thank you for getting in touch.

This is a known issue with Toolset and the latest version of elementor. We do have a fix for this that will be made permanent in our next update but for now you will need to make use of this patch in our erratas page below.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please let me know if this helps.
Thanks,
Shane

#2265313

My issue is resolved now. Thank you!