[Gelöst] Can't active OTGS Installer after moving from dev to live

[Author]

Artikel

[Richard Slade]

Hi there

I've now moved the site to the final destination but cannot activate the OTGS Installer to update the site key.

Wordpress displays the message that it's active but it's not showing as active.

I have the latest versions of WordPress, plugins and PHP7.4.

Any help would be appreciated
Richard

[Christopher Amirian]

Hi there,

Would you please do as follows?

- Make sure that you are logged in Toolset.com.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Register Toolset" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

See if it works, if not, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

[Richard Slade]

Hey Christopher, that's great and how did I miss that. Ok all sorted.

[Christopher Amirian]

I'm glad that you have managedd to fix that.