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[Gelöst] cannot edit reference site

This support ticket is created vor 1 year, 5 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 2 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 1 year, 5 months.

Assistiert von: Minesh.

Author
Artikel
#2790814
Modifica-pagina-“Home”-‹-Therapists-—-WordPress-01-04-2025_10_49_AM.jpg

I edited the Spectra files to get it recognized by Toolset and I installed the reference site 'therapists'.
Now I'm trying to edit the home page but this is the error I get

TypeError: Cannot read private member #e from an object whose class did not declare it
at get text (versteckter Link)
at get length (versteckter Link)
at DM.isEmpty (versteckter Link)
at save (versteckter Link)
at versteckter Link
at 200000 (versteckter Link)
at versteckter Link
at versteckter Link
at versteckter Link
at Qr (versteckter Link)

#2791018

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I see you are using latest Toolset plugins and also other third-party plugins.

In order to minimize the cause of the issue and to ensure there is no conflict between the third-party plugins or theme you use:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

#2791021

I deactivated all the unrequested plugins, so now only toolset suite is active, but the error persists

#2791025

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

That is strage. Have you try to switch to default theme twentytwentyone?
- Do you see any difference? if no:

Can you please share problem URL and admin access details where I can see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2791172

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

I checked and yes I can see the issue.

I'm not sure what is causing the issue but the workaround would be from the edit post type page for the native post type "page":
=> versteckter Link

Set the "Editor" setting to "Classic" editor and then you will be able to edit the page.

*** Please make a FULL BACKUP of your database and website.***
Maybe there is some content/block that you added previously causes the issue. So you should try to delete sections using classic editor one by one and switch back to "block" editor and check what exactly causing the issue.