All my reCAPTCHA have stopped working on multiple sites

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:
reCAPTCHA fields not working on latest CRED version.

Solution:
Fixed in CRED 1.9.3

This support ticket is created vor 7 Jahren. There's a good chance that you are reading advice that it now obsolete.

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Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tags: Content-submission forms, Toolset Forms

Dieses Thema enthält 11 Antworten, hat 3 Stimmen.

Zuletzt aktualisiert von DaveE1550 vor 7 Jahren.

Assistiert von: Noman.

Author

Artikel

November 1, 2017 at 8:46 am #584746

DaveE1550

All my reCAPTCHA have stopped working on multiple sites, also have noticed that submit cred forms with ajax has also stopped working.

I did notice that we have a new wordpress update deployment

Thanks
Dave

November 1, 2017 at 10:31 am #584785

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

Hi Dave,

Thank you for contacting Toolset support and reporting this. I am going to test both these issues in my test site and will update you accordingly with my findings.

Thank you

November 1, 2017 at 11:29 am #584806

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

I am able to reproduce both issues at my end. I have escalated these issues to our 2nd tier support for further review and we will get back to you with an update.

Thank you for your co-operation and patience.

November 1, 2017 at 11:31 am #584807

DaveE1550

Thank you

Dave

November 1, 2017 at 2:27 pm #584880

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

[ changing ticket status as = Escalated ]

November 1, 2017 at 3:24 pm #584905

Roberto Spagnuolo

I have the same issue.

Best Regards

November 3, 2017 at 8:03 am #585737

DaveE1550

Do we have any update on this issue, I only ask as if its going to take a while to fix, I will turn these features off for now

Kind regards
Dave

November 3, 2017 at 8:50 am #585755

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

Hi,

Our team is analyzing this issue, 2nd tier support was not able to reproduce this issue which is bit strange as it works in some sites and not in others. In the meantime I would suggest to either use Types 2.2.16 I believe that should be working well or disable ajax and recaptcha for the form.

When I deactivate Types 2.2.17 the recaptcha seems to work fine.

Thank you and we really apologize for inconvenience.

November 3, 2017 at 10:11 am #585795

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

We have an errata / fix for the re-captcha issue now:
https://toolset.com/errata/cred-1-9-2-1-types-2-2-17-18-showstopper-when-using-cred-forms-with-recaptcha/

November 3, 2017 at 10:50 am #585839

DaveE1550

Thats great, just tested it and its working

Many thanks
Dave

November 3, 2017 at 10:56 am #585842

Noman

Supporter

Sprachen: Englisch (English )

Zeitzone: Asia/Karachi (GMT+05:00)

Great,

Have a good day.
Thank you

November 9, 2017 at 7:45 am #587896

DaveE1550

Hi Noman

Just loaded the new Cred update and tested the apex issue, all seems to work now, also nice touch being able to see the submit is working with the loading image while posting.

regards
Dave