Profile: africaS

Problem:

The customer could not translate the HTML content inside a Toolset Layout Visual Editor Cell with WPML. Sending the Layout for translation only showed the title and an “Optional” string, while the Visual Editor Cell content did not appear in translation or in String Translation.

Solution:

It was explained that the HTML inside the Visual Editor Cell was too complex to be detected automatically by WPML. The suggested workaround was to wrap translatable text with the [wpml-string] shortcode so it could be found in String Translation. The customer later used a Content Template instead, reassigned it to the relevant elements, and confirmed that this solved the issue.

Relevant Documentation:

https://toolset.com/course-lesson/translating-views-content-templates-archives-and-forms/