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[Gelöst] With Toolset could you create a simple support ticket system?

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:

The problem here is that the customer wanted to create a support ticket system using our toolset plugins.

Solution:
You actually can use toolset alone but I would not recommend it because the level of work required would be extensive when there are already pre-packaged solutions available such as this plugin below.
https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/#description

This support ticket is created vor 7 Jahren. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

Sun Mon Tue Wed Thu Fri Sat
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- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Francisco Ramón Molina Busquiel vor 7 Jahren.

Assistiert von: Shane.

Author
Artikel
#594346

With Toolset could you create a simple support ticket system?
If the answer is yes, could you give me some advice?

Thanks for your help.

Best regards,
Francisco R.

#594389

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Francisco,

Thank you for contacting our support forum.

You actually can use toolset alone but I would not recommend it because the level of work required would be extensive when there are already pre-packaged solutions available such as this plugin below.
https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/#description

Please let me know if this helps.

Thanks,
Shane

#594395

Ok. Thanks Shane.