[Eskaliert zur 2. Ebene] When cloning or revocer an updraft backup woocommerce view settings lost/changed

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[richardB-14]

When cloning or revocer an updraft backup woocommerce view settings lost/changed

[Luo Yang]

Hello,

Are we talking about the plugin download from:
https://wordpress.org/plugins/updraftplus/

Please confirm it, since it is a compatibility problem, I need to test it and duplicate the same problem in my localhost.

And there is a document about "How do I migrate a WordPress site from one domain to the other?":
https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

In above document, section "Using third-party plugins to migrate your site", there are two recommended plugins you can try.

[richardB-14]

It doesn´t matter which tool is used!!! We also using the cloning feature at cloudways.com Hosting! Same issue!
Where are the settings saved? Not in the database?

[Luo Yang]

Those settings are saved in your database table "wp_options", "option_name" are:
- woocommerce_views_theme_archivetemplate_file
- woocommerce_views_theme_template_file

but the "option_value" are using absolute path value, for example:

D:\wamp64\www\wordpress\wp-content\plugins\woocommerce-views\templates\archive-product.php

so when you migrate your website from one server to another server, the file absolute path might be changed, so it can conduct the problem you mentioned above:

woocommerce view settings lost/changed

[richardB-14]

Hello,
so this seems to be stupid and why all the other settings are migratable but not these settings? This should be fixed! All other toolset plugins to not have this issue!

[Luo Yang]

Thanks for the feedback, I have escalated this issue to our 2nd tier supporters, will update here if there is any news.

Currently, you need to setup those two settings again after migrate your website.

[Luo Yang]

It is a known issue, see the errata here:
https://toolset.com/errata/when-migrating-the-website-woocommerce-views-template-settings-are-lost/

It has been escalated to our developers, our developers are working on it.

[richardB-14]

Yesterday there came an plugin-update:

2.7.11

1. Improved the discoverability of theme templates for product archives.
2. Fixed a problem with Content Templates assigned to products when saving the WooCommerce Views main settings.

The fix (2.) still not working !!!

When we migrate then from one staging-url to a live url on another server on cloudways. So your fix is NOT a fix!

[Luo Yang]

There is a misunderstand, the fix (2.) is different issue from this ticket, see the errata I mentioned above:
https://toolset.com/errata/when-migrating-the-website-woocommerce-views-template-settings-are-lost/

It is still in open status, and I have send a notice to our support team leader, will update here if there is any news.