[Gelöst] User registration form does not accept specific domain name

[Author]

Artikel

[Pat]

Hello,

I have a forms that create a new user.
Works fine except when I try to create a new user with a specific domain name (ie : something like titi@cannesu.fr).
If I use another domain name (ie : titi@cannes.fr), it works. This is not a matter of duplicated email as the error message is :
Email Thanks to enter a valid email adress.

Is there some limitations or validations for domain names inside Froms?
Regards
Pat

[Pat]

Another info : if I try to create a suer in the WordPress admin, then, I can use any of the domain names without limitation !!!
The issue is only present in the frontend.
Regards
Pat

[Shane]

Hi Pat,

Thank you for getting in touch.

The email field you are using is this the default email field for the user on wordpress ? Or are you creating a separate custom field for the user email ?

Please let me know the exact field so that I can know how to test this on my end.

Thanks,
Shane

[Pat]

Hi Shane,

Thanks for helping.

Here is my field :
[cred_field field='user_email' class='form-control' output='bootstrap']

Regards
Pat

[Shane]

Hi Pat,

Thank you for the clarification.

I was able to replicate this issue on a fresh install and informed our 2nd tier supporters about it so that they can run a quick check as well and make a report to our development team.

As far as I can see the email is a valid one so it should validate correctly.

Thanks,
Shane

[Shane]

Hi Pat,

Our validation doesn't only check if the email is valid it also checks if the domain on the email is registered and actually valid.

If titi@cannesu.fr is a valid domain please let me know and we can take it from there.

Thanks,
Shane

[Pat]

Hi Shane,

Thanks for the info.
I understand and will make what is needed to chose a valid domain name. I think this is something that should be described in the Toolset documentation.

Regards
Pat