User form won't show in Firefox

This support ticket is created vor 3 Jahren, 9 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tags: Toolset Forms, User-registration forms

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Puntorosso vor 3 Jahren, 9 Monaten.

Assistiert von: Christian Cox.

Author

Artikel

Juli 17, 2021 at 1:23 am #2117113

Puntorosso

Hi, I have a cred form to create new users.
The form shows normal in all browsers but Firefox.
I have deleted cookies, cache, etc. but the form simply won't be displayed.

Any idea what it can be?

Thanks

Juli 18, 2021 at 5:59 pm #2118183

Christian Cox

I'm not sure why Firefox would be having trouble displaying the Form when other browsers display it without problems. My first guess would be a CSS issue, but it could also be related to a browser extension only installed in Firefox, or something else unexpected. I will be glad to take a closer look. Can you provide a URL where I can see the Form on your live site?

If not, can you open the browser console and tell me if there are any JavaScript errors displayed when you attempt to load the Form in the Firefox browser? Is the Form's HTML markup (form tag, input tags, etc.) included in the page markup but hidden with CSS, or is the markup missing completely? Again, I can take a look if you provide a URL where I should see the Form.

Juli 18, 2021 at 6:09 pm #2118189

Puntorosso

It was an extension!
Thanks Christian.