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[Gelöst] Uncaught TypeError: Cannot set property 'skype' of undefined

This support ticket is created vor 3 Jahren, 7 Monaten. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 4 Antworten, hat 3 Stimmen.

Zuletzt aktualisiert von chrisH-34 vor 3 Jahren, 7 Monaten.

Assistiert von: Shane.

Author
Artikel
#2064503

I am getting this error in the browser:

Uncaught TypeError: Cannot set property 'skype' of undefined
at Toolset.Types.shortcodeManager.self.initTemplates (types_shortcode.js?ver=3.4.10:178)
at Toolset.Types.shortcodeManager.self.init (types_shortcode.js?ver=3.4.10:2139)
at new Toolset.Types.shortcodeManager (types_shortcode.js?ver=3.4.10:2145)
at HTMLDocument.<anonymous> (types_shortcode.js?ver=3.4.10:2150)
at fire (mycred-lc-jquery.js?ver=5.7.2:3232)
at Object.fireWith [as resolveWith] (mycred-lc-jquery.js?ver=5.7.2:3362)
at Function.ready (mycred-lc-jquery.js?ver=5.7.2:3582)
at HTMLDocument.completed (mycred-lc-jquery.js?ver=5.7.2:3617)

#2064603

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Chris,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website as well as a link to the page that this issue occurs on ?

Also if you've not gone through the basic debug steps such as temporarily disabling all the non-toolset plugins and checking again to see if the error remains, please do this as well.

The private fields have been enabled for your next response.

Thanks,
Shane

#2066565

Hello, Shane is out today for a national holiday. He will return tomorrow to continue assisting you here. Thanks for your patience!

#2069465

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Chris,

Thank you for the continued patience.

I don't believe this one is solely a conflict between Toolset Types and the UlimateMember plugin. Reason being i've setup a sandbox site with the UltimateMember Plugin and types and i'm able to see the additional options and no errors are being thrown in the console.

You can log into the site using the link below.
versteckter Link

Secondly if you're able to try replicating the issue on the sandbox site so that I can have a look there .

Thanks,
Shane

#2070079

For whatever reason I am able to see the group options on my site now.

I see that the plugin mycred was also listed in the error list but I am no long affected by this.