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[Gelöst] Not able to access plug in page

This support ticket is created vor 5 Jahren, 6 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von johnB-37 vor 5 Jahren, 6 Monaten.

Assistiert von: Shane.

Author
Artikel
#1286801

Hi there,
I used Toolset for developing a website:
versteckter Link

I recently pushed it to live:
versteckter Link

However, in the WP Admin for the live site it says I need to register toolset. But when I click on the link to register, I get a page that says "Sorry, you are not able to access this page."
The URL in question is: versteckter Link

I was able to register my Astra plug in on my live site.

Thanks!

#1286833

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi John,

I see that you are using older versions of our plugins.

Could you manually install our latest types version and then try using the access to the registration page again?

https://toolset.com/account/downloads/

Thanks,
Shane

#1287681

HI Shane, I've realized this is an issue with my hosting provider, not Toolset.
Thanks for the help!

-John