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[Gelöst] Maps not working anymore after changing the API key

This support ticket is created vor 4 Jahren, 8 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 24 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von poM vor 4 Jahren, 8 Monaten.

Assistiert von: Shane.

Author
Artikel
#1604331

poM

We have to work on the website until 7:00PM (meeting tomorrow morning with the customer).

Please stop your tests until 7:00PM Paris time.

#1604333

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi,

I've stopped the tests.

Please send a confirmation as soon as I can continue.

Thanks,
Shane

#1604375

poM

Could you tell me what you have done ?

The whole site is broken and even the Woocommerce part doesn't work anymore !

#1604381

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hello,

All that was done was deactivate and reactivate all the plugins.

There was also a test page that I created here versteckter Link

Nothing else was done to the site.

Thanks,
Shane

#1604383

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

It should be noted that all your plugins were re-enabled.

There were some that weren't when I was checking the site so you may perhaps need to disable the ones that were previously disabled.

#1604579

poM

Hi,

I have finally sorted it out.

There is a conflict with "GDPR Cookie Consent"".

Even disabled from the network, it remained enabled on the main site.

No we have to find out how to make them work together...

#1604613

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hello,

Perhaps you can try using an alternative plugin like the one below.
https://wordpress.org/plugins/gdpr-cookie-compliance/

This one should provide a similar functionality.

Thanks,
Shane

#1605127

poM

Hello Shane,

The problem is that we have already paied for "GDPR Cookie Consent" and spent a lot of time on setting it up properly.

At this stage mu customer refuses to change the GDPR plugin and asks us to find a solution with Toolset Maps.

We already had a compliance issue with Tarteaucitron.js (versteckter Link), the former GDPR plugin we had to give up.

#1605791

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hello,

I tested the GDPR Cookie Consent plugin with a clean install of maps on a test site and the issue isn't there at all. So the GDPR Cookie Consent plugin as it stands seems to doesn't interfere with our Maps plugin.

However is there an alternative GDPR plugin that you can test out other than the one here
versteckter Link

Doing a quick search on the wordpress plugin repository I found quite a few that could help.
https://wordpress.org/plugins/search/GDPR/

Please let me know if this works for you.
Thanks,
Shane

#1605969

poM

OK, we have changed the GDPR plugin.

Thanks for your help.

You may close the ticket.