We have to work on the website until 7:00PM (meeting tomorrow morning with the customer).
Please stop your tests until 7:00PM Paris time.
Shane
Supporter
Sprachen:
Englisch (English )
Zeitzone:
America/Jamaica (GMT-05:00)
Hi,
I've stopped the tests.
Please send a confirmation as soon as I can continue.
Thanks,
Shane
Could you tell me what you have done ?
The whole site is broken and even the Woocommerce part doesn't work anymore !
Shane
Supporter
Sprachen:
Englisch (English )
Zeitzone:
America/Jamaica (GMT-05:00)
Hello,
All that was done was deactivate and reactivate all the plugins.
There was also a test page that I created here versteckter Link
Nothing else was done to the site.
Thanks,
Shane
Shane
Supporter
Sprachen:
Englisch (English )
Zeitzone:
America/Jamaica (GMT-05:00)
It should be noted that all your plugins were re-enabled.
There were some that weren't when I was checking the site so you may perhaps need to disable the ones that were previously disabled.
Hi,
I have finally sorted it out.
There is a conflict with "GDPR Cookie Consent"".
Even disabled from the network, it remained enabled on the main site.
No we have to find out how to make them work together...
Shane
Supporter
Sprachen:
Englisch (English )
Zeitzone:
America/Jamaica (GMT-05:00)
Hello,
Perhaps you can try using an alternative plugin like the one below.
https://wordpress.org/plugins/gdpr-cookie-compliance/
This one should provide a similar functionality.
Thanks,
Shane
Hello Shane,
The problem is that we have already paied for "GDPR Cookie Consent" and spent a lot of time on setting it up properly.
At this stage mu customer refuses to change the GDPR plugin and asks us to find a solution with Toolset Maps.
We already had a compliance issue with Tarteaucitron.js (versteckter Link ), the former GDPR plugin we had to give up.
Shane
Supporter
Sprachen:
Englisch (English )
Zeitzone:
America/Jamaica (GMT-05:00)
Hello,
I tested the GDPR Cookie Consent plugin with a clean install of maps on a test site and the issue isn't there at all. So the GDPR Cookie Consent plugin as it stands seems to doesn't interfere with our Maps plugin.
However is there an alternative GDPR plugin that you can test out other than the one here
versteckter Link
Doing a quick search on the wordpress plugin repository I found quite a few that could help.
https://wordpress.org/plugins/search/GDPR/
Please let me know if this works for you.
Thanks,
Shane
OK, we have changed the GDPR plugin.
Thanks for your help.
You may close the ticket.