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[Gelöst] Getting the message "Remember to register Toolset" – I have a Lifetime license!

This support ticket is created vor 1 Jahr, 4 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

Dieses Thema enthält 4 Antworten, hat 3 Stimmen.

Zuletzt aktualisiert von Mateus Getulio vor 1 Jahr, 3 Monaten.

Assistiert von: Mateus Getulio.

Author
Artikel
#2638787

When viewing the WordPress Dashboard on at least two of my sites - annkeelerevans.org and dao.becausewegivea.net - I'm seeing messages telling me I need to register — but I've had a Lifetime license for at least 10 years!

This is my second attempt to submit this ticket - the first failed/timed-out (see last screenshot).

#2638807

Mateus Getulio
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for contacting our support.

I believe this issue was caused due to a small and temporary downtime we faced earlier today.

This has been fixed and it should be no longer an issue moving forward. We apologize for the inconvenience you've faced with this.

Can you please try to refresh it to see if the warning is gone?

Thank you, please let us know.

#2639099

Nope - still a problem. Also just checked a site I didn’t look at yesterday - same problem: says my Toolset account has expired.

#2639481

Mateus Getulio
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Sao_Paulo (GMT-03:00)

Hey there,

Can you please check it again?

I was informed the issue should be fixed by now, there was some propagation time involved.

Thank you, please let us know.

#2643213

Incorrect account status message no longer appears.