Hi there,
I am trying to filter manufactorers for accordions.
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Although the accordions are correctly assigned to the manufacturer categories and the articles are displayed unfiltered on the overview page, the articles can not be filtered by manufacturer (no entries when checkbox is activated).
In the category of harmonicas, however, this filter works flawlessly.
Could you please take a look and analyze the query?
Many thanks and best regards
Hi,
Thanks for contacting support.
I removed the filter and added it back and it's now working.
Can you double check?
Thanks,
Ricardo
Hello Ricardo,
again the same problem with several filters ("Stimmungen").
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These filters definitly worked perfectly.
Could you please help again?
How can we prevent this problem from recurring?
Because once the platform is online, this should not happen anymore.
Many thanks and best regards
Uwe