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[Gelöst] Filter again does not work

This support ticket is created vor 6 Jahren, 5 Monaten. There's a good chance that you are reading advice that it now obsolete.

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Dieses Thema enthält 6 Antworten, hat 3 Stimmen.

Zuletzt aktualisiert von uweH vor 6 Jahren, 4 Monaten.

Assistiert von: Shane.

Author
Artikel
#916955
filter_error_stimmungen_tuning_atmosphere.jpg

Hello,

again we have problems with several filters.
Example-Page:
versteckter Link

+ Griffbrett: works fine (number of rows on the front)
+ Bassknöpfe: works fine (number of buttons in the front)
+ Diskantknöpfe: works fine (number of buttons in the front)
!!! Stimmungen: does not work (tuning / atmosphere)
+ Verfügbarkeit: works fine (show all availible instruments)
+ Ergebnisse sortieren: works fine (sorting)

After publicating the site developped on a staging platform, some filters again doesn´t work. I deleted these filters and added them back on the mentioned page. But it's still not working. Filtering instruments with special tunings an on stock doesn´t list these selection.

Can you please check and provide the solution. It occures on several views within the category versteckter Link.

Thank you very much best regards
Uwe

#917149
Screen Shot 2018-06-24 at 4.13.49 PM.png

Hi, this error message seems to indicate the Search and Pagination filters are no longer correctly associated with the Query Filters. The first solution to try is to delete all Search and Pagination filters, and also delete the related Query Filters. Then use the Search and Pagination panel to recreate the filters that are no longer working as expected.

Please try this and let me know the results.

#920417

Hi Christian,
However, these mistakes keep cropping up. I have now tried to create a whole new view. But the filters of the moods do not work. I don not really get any further.

Stimmungen: does not work (tuning / atmosphere)

How can we find a solution?
Thanks and best regards.

#920888

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Screen Shot 2018-07-04 at 9.42.19 AM.png

Hello,

So I check the view and as Christian mentioned the filters are there but they are not connected properly.

I would suggest removing the filters from the Filter output section and then clicking yes on this button. See Screenshot

Then re-add the filters so that they can be connected with the correct query filter .

Thanks,
Shane

#922339

We are still working on it.

#922565

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hello,

Please update me as soon as you can.

Thanks,
Shane

#952156
01_group.png
02_view.png
03_output.png
03_output_2.png

Hi Shane,

The problem isn´t resolved yet.

We copied the view and one page for testing and, as you suggested, we removed the filters from the Filter output section. Then we re-added just on filter (Stimmung B-Es-As-Des) which is in use in various products.

You can find the page for testing here:
versteckter Link

What is wrong?

Thanks for your support and best regards
Uwe