ERROR: Template Times out

This support ticket is created vor 1 year, 1 month. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 0 reply, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 1 year, 1 month.

Assistiert von: Minesh.

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Author

Artikel

May 2, 2025 at 10:44 am #2807573

tacoF

Your instructions on how to be able to access templates that time out helped. I was able to recover the new template that timed out by this process.

We still don't know what is causing this. It looks like you are saying it is caused by me adding a condition statement on every template that checks if the body is empty, which is untrue. Definately not for the template I just had issues with.

May 2, 2025 at 10:58 am #2807576

Minesh

Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

For now - with the templates which was having issues that is reported with this ticket, replacing the conditiional block that checked post body (post content) with custom shortcode fixed the issue. This is not from me but our next level support shared this and I shared with you and that also helps to fix the issue.

If you remember - I also help you with the templates where you used Toolset Form block and replaced that with shortcode block having Toolset form shortcode.

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