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[Gelöst] Download new plugin version not possible

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem: The automatic update process failed.

Solution: Delete the old plugins and re-install them manually.

This support ticket is created vor 6 Jahren, 2 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

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Supporter timezone: America/New_York (GMT-04:00)

Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von RolfF2342 vor 6 Jahren, 2 Monaten.

Assistiert von: Christian Cox.

Author
Artikel
#1081480
Toolset-Aktivierung-Plugin-Tollset-13Aug2018.jpg
Toolset-Aktivierung-Plugin-Tollset-13Aug2018-Bild2.jpg

I am trying to: download and activate the new version of the plugin, but it's not worklng. Instead of downloading, I get an Error-Message that says "package of actualisation is not available"! Please check the pictures uploaded. How can I get the Updates?

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1081499

Hi, sorry for the inconvenience here. You can click "Check for Updates" to try again, or you can download fresh copies of the plugins from https://toolset.com/account/downloads. Then deactivate and delete the plugins from your site and install them again using the downloaded plugin archives.

#1083075

Thanks, I was now able to install the view and the types by using FTP. I hope by deleting the old version I wont get no problem.