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[Gelöst] CRED form loads intermittently sometimes

Dieser Thread wurde gelöst. Hier ist eine Beschreibung des Problems und der Lösung.

Problem:

The CRED form loads correctly some of the time and incorrectly other times. You can see both versions in the screenshots.
https://cdn.toolset.com/wp-content/uploads/2018/03/622340-Screen_Shot_2018_03_05_at_4.30.59_PM.png?x93925

Solution:

In case it is a compatibility problem, please try this:

1) deactivate other plugins and switch to wordpress default theme, and test again

2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

3) The client figured it out, it was a caching issue

Relevant Documentation:

This support ticket is created vor 6 Jahren, 9 Monaten. There's a good chance that you are reading advice that it now obsolete.

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Dieses Thema enthält 2 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Dallin Chase vor 6 Jahren, 9 Monaten.

Assistiert von: Luo Yang.

Author
Artikel
#622340
Screen Shot 2018-03-05 at 4.30.59 PM.png
Screen Shot 2018-03-05 at 4.31.09 PM.png

I am trying to: Load a CRED form

Link to a page where the issue can be seen: versteckter Link here it is on the staging site versteckter Link . Curiously it doesn't see to do it on the staging site. The staging site is an exact clone, so that is weird.

I expected to see: The form load correctly

Instead, I got: The form loads correctly some of the time and incorrectly other times. You can see both versions in the screenshots. Also here is a brief video demonstrating versteckter Link

Thanks for the assistance guys!

#622421

Hello,

Thanks for the video, I can see the problem in your website, in case it is a compatibility problem, please try this:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

#622731

Thanks for getting back to me Lou. I just figured it out, it was a caching issue. Keep up the good work, I love Toolset!!!