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[Warten auf die Bestätigung des Benutzers] Creating View, adding Single View Field and hangs

This support ticket is created vor 3 days, 19 hours. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 16 Antworten, hat 1 Stimme.

Zuletzt aktualisiert von Minesh vor 23 hours, 14 minutes.

Assistiert von: Minesh.

Author
Artikel
#2866073

Creating a new view.

To loop I added Header - works
Added single field - Sidebar options do not change
I can click back on to header and sidebar changes
Click back to single field and it will not change

#2866108

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please try to update the following Toolset plugins to it's latest version:
- Toolset Forms 2.6.25
- Toolset Blocks 1.6.23

You can download the latest version from your account's Download page:
- https://toolset.com/account/downloads/

Alternatively, you can use installer:
- Go to Plugins → Add New Plugin and click the Commercial tab
- Click Check for updates
- Update your site to the newest Toolset plugins

Can you please check if updating the plugin help you to resolve your issue.

#2866109

Updated but did not fix the problem

#2866113

Deleted as another problem but it seems to have rectified.

It appears to be just the single field that is the problem

#2866256

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Just to ensure there is no conflict with the third-party plugins you use or with the theme:

Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

Can you please share a test page where I should try to add new view.

#2866319

With turning off all other plugins, it was inconsistent with turning them back on. I cleared my history before each activation.

There is an inconsistency.

RankMath and Woocommerce have been inconsistent when activated and single field not working.
When first activated single field did not work. When I deactivated and then activated later single field did work

Link to test page: versteckter Link

#2866398

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

So as you confirm that the re-activating the plugin - the single field strated to work. That is great.

It could be possibally cache issue. Do you have any other issue?

#2866405

No it is not working consistently. It even stopped working when I activated Toolset Access!! So I suspect that deactivating and activating plugins was coincidence.

I created a new test view and once again the single field is not working.

I am also having problems with the view layout on the frontend. For which I will open a new support ticket.
All in all having to spend so much time trying to sort out toolset these days.

#2866415

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Can you please share the links on what page/post I can see the issue and the steps I will require to follow in order to see the issue.

is it possible for you to send me duplicator copy of your site?
- https://toolset.com/faq/provide-supporters-copy-site/

Alternatively - you can also send "All in one WP migration" package if you can not build the duplicator package:
- https://wordpress.org/plugins/all-in-one-wp-migration/

I have set the next reply to private which means only you and I have access to it.

#2866432

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

I still can not login to admin using the admin access details you shared. It shows the following error message:

Error: The password you entered for the username toolset is incorrect. Lost your password?

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2866453

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

I've good news.

With the following link I've uploaded the hotfix version that contains the fix for this issue. It has Toolset Blocks and Toolset Views plugins zip.
=> versteckter Link

You can download whatever plugin you are using and replace with your existing plugins by removing the current Toolset Blocks/Views plugin from your plugins page.

I hope the above hotfix version will help you to fix your issue.

#2866456

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Once we release the hotfix version official, it will available with your account's Download page and you can later update to that once its available later on.

#2866461

Well it's not good news!!

I downloaded and then installed the two plugins and now views won't activate because "Toolset Blocks is a different flavour of Toolset Views. You can not use both versions at the same time, so we have deactivated one."

Seriously??!!

#2866462

Minesh
Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Seriouslly, you can not use both plugins at a time. I ask you specifically to install what you use.

- If you use Toolset Blocks then download and install Toolset Blocks.
- If you use Toolset Views then download and install Toolset Views.

Another good news its new tags are available to download on your account's plugins page:
- https://toolset.com/download/toolset-blocks/#changelog
- https://toolset.com/download/toolset-views/#changelog

#2866481

So, it has changed and we do not need blocks if we have views or vice versa? Do they have the same elements then?

So, when would you have to use views?