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[Gelöst] Creating template with blocks – Updating failed error

This support ticket is created vor 2 Jahren, 9 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

Dieses Thema enthält 4 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von leilaG vor 2 Jahren, 9 Monaten.

Assistiert von: Christopher Amirian.

Author
Artikel
#2289989

Hello, I'm creating a template with blocks and getting Updating failed error. - versteckter Link
Also the post is showing double post title, post date and Author. All that are not in the template, how do I remove these? versteckter Link
Thanks

#2290069

It seems to happen when added 'Single field' and does not allow the file to be saved when trying to add 'Single Field'

But is okay when adding 'Fields and text'

#2291035

Christopher Amirian
Supporter

Sprachen: Englisch (English )

Hi there,

Would you please do a test for us? Try to create a staging version of the website so it will not interfere with the live website.

Follow the steps below on the staging website:

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thank you.

#2291133

Hi Christopher, we copied over to staging and it works fine on the staging site, does this mean its a server issue?

#2291755

Hello, WPengine support team added a CloudFlare firewall update that fixed the error. Thank you!