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[Gelöst] Conflict of toolset with wpbakery page builer

This support ticket is created vor 5 Jahren, 8 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

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Supporter timezone: America/Jamaica (GMT-05:00)

Dieses Thema enthält 6 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von martinaW vor 5 Jahren, 8 Monaten.

Assistiert von: Shane.

Author
Artikel
#1220186

I am trying to insert a Background Colour into a template. The template I create with wpbakery page builer. I already updated the page builder, but without success. Cannot change any design Option. Support from wpbakery told me that with an update it should be fixed.
I assume now that there is a conflict with toolset and wpbakery. Any advice from your side?

I was hoping that toolset and wpbakery are a good combination when it comes to creating custom post types. I have not much experience in webdesign. Therefore I bought both Plugins but as far as now there are a lot of Problems.

#1220398

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Martina,

Thank you for contacting our support forum.

There could be a Javascript error on the page that is causing this.

Would you mind allowing me to have access to the site as well as a page where I can clearly see the issue?

Thanks,
Shane

#1220450

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Martina,

I tried to log in with the credentials but they don't seem to work.

Could you try on your end and let me know.

Thanks,
Shane

#1220784

Hi Shane,
I habe created a new Password.
Please can you set the next answer on private.
Thanks
Martina

#1220987

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Martina,

Here are the private fields.

Thanks,
Shane

#1221086

Shane
Supporter

Sprachen: Englisch (English )

Zeitzone: America/Jamaica (GMT-05:00)

Hi Martina,

I believe this is an issue on the Pagebuilder's end.

I tried setting the design options even on a regular post without our views plugin and still was not able to set the design option.

Did the WPbakery team specify when this update will arrive?

Thanks,
Shane

#1222436

My issue is resolved now. Thank you!