conditional dialog box covered with whitespace

This support ticket is created vor 2 years, 1 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Zeitzone des Unterstützers: Asia/Kolkata (GMT+05:30)

Dieses Thema enthält 1 reply, hat 2 Stimmen.

Zuletzt aktualisiert von Minesh vor 2 years, 1 months.

Assistiert von: Minesh.

Author

Artikel

July 16, 2023 at 6:05 pm #2624421

malagaS

I am trying to: select from dropdown

Link to a page where the issue can be seen:

I expected to see: dropdown list

Instead, I got: dropdown list is covered with white band. this happens consistently every time.

July 17, 2023 at 7:21 am #2624521

Minesh

Unterstützer

Sprachen: Englisch (English )

Zeitzone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. This must be related to conflict between the third-party plugins or theme you are using.

In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?