Skip Navigation

[Gelöst] Can't Open Customizer Panel To Edit

This support ticket is created vor 2 Jahren, 10 Monaten. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Heute stehen keine Supporter zur Arbeit im Werkzeugsatz-Forum zur Verfügung. Sie können gern Tickets erstellen, die wir bearbeiten werden, sobald wir online sind. Vielen Dank für Ihr Verständnis.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

Dieses Thema enthält 3 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Nigel vor 2 Jahren, 10 Monaten.

Assistiert von: Nigel.

Author
Artikel
#2269011

This issue pertains to the known customizer screen and the Elementor plugin issue that was discovered and escalated for support.

I refer to ticket: Edit Widget: WP Views Error > support reply #2253383

I have an urgent issue where I am unable to access the template footer section to edit the copyright on the template of a newly created client project because I am unable to access the Customizer panel.

What is being done to resolve this issue?

Is there another way I can access the footer area to edit it?

#2269109

Nigel
Supporter

Sprachen: Englisch (English ) Spanisch (Español )

Zeitzone: Europe/London (GMT+00:00)

Please see the erratum relating to this known issue, which includes a patch you can apply until an update is published with the fix: https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

#2269239

You should consider removing the false statement on your website "No Coding Needed"!

#2269337

Nigel
Supporter

Sprachen: Englisch (English ) Spanisch (Español )

Zeitzone: Europe/London (GMT+00:00)

The error is caused by an Elementor update. You can downgrade Elementor and wait for a Toolset update that includes the fix if you prefer.