Problem: I would like to get the slug of a View which was crated in the Blocks editor, but I cannot find it.
Solution: If the View's name is a simple Latin character text string, you can usually guess it. It will usually be all lowercase letters, with spaces replaced by hyphens (-). You can find the slug in the posts table of the database under the column "post_name".
Otherwise, edit the post or page where the View was created. Open the browser JavaScript console and run the following code:
WPViews.dataCache.views
You can dig around through the various items to find the slug that corresponds to the name of the View you created in wp-admin.
Problem:
The user has created some user fields but cannot see them when adding or editing a user.
Solution:
User fields are bound to one or more roles. They won't appear on the add user form, but they will appear on edit user or user profile if the user has the correct role(s)
Problem: I cannot edit a custom code snippet in Toolset > Settings > Custom Code. A message is shown:
"Unforunately, this snippet cannot be edited directly. Check file permissions and wp-config.php constants DISALLOW_FILE_EDIT and DISALLOW_FILE_MODS. Alternatively, you can edit the file manually."
What should I do?
Solution: Check to see if either DISALLOW_FILE_EDIT or DISALLOW_FILE_MODS is set in your wp-config.php file. If so, define those as false. Also check your file permissions on the server to be sure WordPress can write to the /wp-content/toolset-customizations/ directory. If you can't do these, edit the file manually and use FTP to save it on the server.
Nous documentons les problèmes connus et leurs solutions dans Toolset erratas. Pour gagner du temps, vérifiez d’abord dans cette rubrique si le problème auquel vous êtes confronté est un problème connu. Cette liste est volontairement courte. À chaque publication d’extensions de Toolset, nous nous efforçons de résoudre tous les problèmes connus.
Politique d’assistance
Le personnel Toolset vous guidera volontiers pour utiliser correctement les extensions Toolset, vous fournir les informations dont vous avez besoin, vous aider à résoudre les problèmes et vous conseiller quant aux meilleures pratiques.
Merci de veiller à ce que chaque ticket d’incident ne référence qu’un seul incident.
