Profile: shilabsS

Problem:

The customer’s form at https://www.domain.com/apply-form/ was experiencing issues with the date picker and conditional logic fields, which were not functioning as expected. The issue was identified as jQuery not loading correctly on the page.

Solution:

Upon investigation, it was found that the Autoptimize plugin was preventing jQuery from loading, which affected the date picker and conditional logic functionalities. The solution steps included:

1- Disabling the Autoptimize Plugin Temporarily: The plugin was disabled, which restored the date picker functionality on the form page.

2- Recommendation for Long-term Fix: The customer was advised to reach out to Autoptimize plugin support to determine why jQuery wasn’t loading on all pages. This would allow them to keep the plugin enabled without impacting jQuery-dependent functionalities.