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[Resuelto] Issue with a map

Este hilo está resuelto. Aquí tiene una descripción del problema y la solución.

Problem:
The user encounters an issue with Toolset Maps. The map does not work at all.

Solution:
It turns out to be a compatibility issue with the Google Translator plugin. This has been fixed in Toolset code since then.

This support ticket is created hace 3 años, 6 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 - - 9:00 – 13:00
14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 - - 14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Este tema contiene 19 respuestas, tiene 2 mensajes.

Última actualización por Jamal hace 3 años, 5 meses.

Asistido por: Jamal.

Autor
Mensajes
#2129715

Sure, please allow me temporary access to check it closely. I need to refresh my memory about your website.
Your next reply will be private to let you share credentials safely. Please make a database backup before sharing credentials.

#2130277

HI Jamal,

Thanks for getting back to me. Of course! here you go!

#2131359

Hello Mai,

The issue is still reproducible on your website because the Toolset plugins are not updated yet. Check this screenshot enlace oculto

**Please take a full backup before updating the plugins. ** Or confirm that you have a backup and I'll perform the update. Let me know if the issue still appears after the update.

#2131409

Oh my gosh, i am sorry Jamal - i updated the plugins and it seems like the bug is fixed now! Thanks 🙂

#2131423

Awesome. I am glad we could help. So, I am going to mark this ticket as resolved. Feel free to open a new ticket for any other question/request.