This support ticket is created vor 2 Jahre, 11 Monate. There's a good chance that you are reading advice that it now obsolete.
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I have a form that needs a checkbox to be checked.
I added this snippet to the form html editor:
[cred_generic_field type='checkbox' field='datenschutz']
{
"required":1,
"label":"Datenschutz: Ich bin einverstanden das meine Daten zur Verarbeitung gespeichert werden."
}
[/cred_generic_field]
it appears as intended but if I check to box, I still can't submit the form and an error message appears. See screenshot.
What do I need to add so the form can only be submitted when the checkbox is checked?
Hello. Thank you for contacting the Toolset support.
Can you please share problem URL where I can access the form as well as access details so I can check whats going wrong with your site.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
And again can you please confirm that the issue is even you checkmark the checkbox you added using generic field even though checkbox is check still you are not able to submit the fform?
Sorry but can you please share problem URL where you added the form.
I've added the generic checkbox field as given under:
[cred_generic_field type='checkbox' field='datenschutz']
{
"required":1,
"default":"1",
"label":"Datenschutz: Ich bin einverstanden das meine Daten zur Verarbeitung gespeichert werden."
}
[/cred_generic_field]
I can see its working as expected now, can you please confirm.
Glad to know that solution I shared help you to resolve your original issue.
May I kindly ask you to open a new ticket with every new question you may have. This will help other users searching on the forum as well as help us to write correct problem resolution summery for original issue.
