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[Resuelto] wysiwyg fields not showing/hidden

This support ticket is created hace 5 años, 3 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

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Este tema contiene 2 respuestas, tiene 2 mensajes.

Última actualización por Dallin Chase hace 5 años, 2 meses.

Asistido por: Luo Yang.

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#1330777
Screen Shot 2019-09-03 at 12.20.26 PM.png
Screen Shot 2019-09-03 at 12.20.44 PM.png

A brief video explaining the issue enlace oculto

I am trying to: add a wysiwyg field

Link to a page where the issue can be seen: enlace oculto

I expected to see: a wysiwyg field

Instead, I got: No wysiwyg field

#1331041

Hello,

Thanks for the details, I can log into your website and see the problem.

I have tried these:
Dashboard-> Toolset-> Export / Import-> Types
Export your Types setting file from your website, and import it into my localhost(a fresh wordpress installation + latest version of Toolset plugins), and it works fine, see screenshot wysiwyg-fields.JPG

So there might be a compatibility problem in your website, please try these:
1) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2019, and test again
2) If the problem is fixed, activate other plugins/theme one by one, try to locate the problem plugin/theme

#1334567

My issue is resolved now. Thank you!