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[Resuelto] WPBakery (Visual Composer) Editor is not showing with a CPT made with Types

This support ticket is created hace 5 años. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 8 respuestas, has 2 mensajes.

Last updated by andresR hace 5 años.

Assisted by: Shane.

Autor
Mensajes
#1231159
wpbakery-and-types-error-4.png
wpbakery-and-types-error-3.png
wpbakery-and-types-error-2.png
wpbakery-and-types-error-1.png

I have installed WPBakery (aka Visual Composer) and have created a CPT (Portfolio) with Types.

In the configuration of WPBakery I have clicked the checkbox to show the WPBakery Page Builder in my new CPT (Portfolio)

I expect to see the Visual Composer editor in the editor box, but it's not there.

Also, in the Screen Options of the CPT, I've checked "WPBakery Page Builder" to see it in the page. But the Page Builder shows below the main editor and also it is not responding to my actions.

I'm using WordPress 5.1.1 and the latests versions of Types and WPBakery.
And the problem persists with no other plugins activated.

I have uploaded my development site to a production one for you to ckeck it.

What could be happening?

#1231184

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-04-15 at 3.26.20 PM.png

Hi Andres,

Thank you for getting in touch.

I've inspected the site for you and saw that there is quite a number of JS errors in the page console. See Screenshot

Seems like a conflict issue with Types.

Would you mind if took a copy of this site so that I can perform further tests here locally?

Thanks,
Shane

#1231388

Of course, you can find the .sql file also in the FTP server

#1231779

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andres,

Could you enable the ZipArchive extension for your php on the server so that I can create the copy of the site to test here locally.

Thanks,
Shane

#1231789

Hello Shane, you have it compressed now in the ftp (nuopik.zip)

Thanks!

#1231830

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andres,

I'm actually using the Duplicator plugin to create the copy.
hidden link

It makes it much easier and faster to backup and move the site. So what I need now for it to work is the ZipArchive php module to be enabled so the plugin can create the export file.

Thanks,
Shane

#1232061

OK, now it's activated zip extension

#1232285

Shane
Supporter

Languages: Inglés (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andres,

The issue was with the theme. Once I swap to a different theme it worked out fine.

Thanks,
Shane

#1232754

Thanks Shane!
Finally I found an issue in a line of the theme's function.php

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.