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[Resuelto] WooCommerce Views problem with related products

Este hilo está resuelto. Aquí tiene una descripción del problema y la solución.

Problem:
I use [wpv-woo-related_products] shortcode to display related products in single products pages.

This works fine but I have a problem that the related products images don't have links to the products pages.
They only have the add to cart button.So, I can't visit the products pages from the related products.

Solution:
This was an issue before WooCommerce Views 2.6.4 and it's fixed now.
So, please update Toolset WooCommerce View to the latest version to solve the issue.

This support ticket is created hace 7 años, 11 meses. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 8 respuestas, has 3 mensajes.

Last updated by christerA hace 7 años, 10 meses.

Assisted by: Mohammed.

Autor
Mensajes
#402419

Hi.
I contacted you a couple of days ago and said i didn't need this since i use Views in Toolset instead, but actually i do need this functionality.

If i use Toolset WooCommerce Views 2.6.2 the normal Woocommerce shortcodes stops working, like:
[sale_products per_page="12" columns="4" orderby="menu_order" order="ASC"]
The thumbnail and Title links don't work, no links at all.
Add to Cart link is still working.
Also the "Shop" page in WooCommerce, same problem.

When i go back to 2.6.1 it works again.

#402492

Hi, i noticed the same problem in your reference site, under Related Products:
hidden link
Do you see that too? No link in thumbnail or title.

#402507

That reference Site uses [wpv-woo-related_products]
https://toolset.com/documentation/views-shortcodes/#wpv-woo-related_products

Also, WooCommerce isn't stating explicitly this should produce a Link:
hidden link

But of course I see the facts:

1. Without a Link, how would you actually "visit" the product before buying it
2. It worked with the previous Toolset WooCommerce Views version you mention it works.

So it's a bug.

Can I ask you a favour?
I would need a sites snapshot if possible.
We usually recommend the free Plugin "Duplicator" for this porpoise.

If you already know how Duplicator works
(http://wordpress.org/plugins/duplicator/),
please skip the following steps and just send me the installer file and the zipped package you downloaded.

★ Duplicator Instructions
hidden link
Send me both files (you probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be quite big)

❌ IMPORTANT ❌
Remember to create or keep an admin account for me before creating the snapshot, or I won't be able to login. You may delete the new admin account once the snapshot has been built.

I will enable your next answer as private so you can provide me the information securely.

#402625

I will report this and ask our DEV if we can add links to our own ShortCode.

This would allow you to use a Toolset ShortCode there and this would then automatically link to the Product in question.

Let's see with what we can come up.

#402632

Thanks.

#405109

I reopen the Ticket for proper handling by our Second Tier Support.

#405371

Hello Christer,

I’m Mohammed Toolset support second tier and I have been escalated to this thread.

This issue is reported to the development team and they fixed it in the next WooCommerce Views version 2.6.4 .

We expect to launch this release today or tomorrow.

So, please wait and I will inform you once we launch the new release.

Thanks.

#405384

Hi Christer,

Toolset WooCommerce Views 2.6.4 is launched now.

Please update the plugin and test the issue.

I'm waiting for your feedback.

Thanks,

#405413

Hi.
Just tested Toolset WooCommerce Views 2.6.4.
Works fine!
Thank you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.