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[Resuelto] View single field and view row in menu

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 10 respuestas, tiene 2 mensajes.

Última actualización por nestorC-2 4 years, 10 months ago.

Asistido por: Minesh.

Autor
Mensajes
#2119773

Hello,

I've set a Property - Product Relationship enlace oculto

I've set a view for related products in Property Template enlace oculto

But a field inside this view only allows selecting property information for Current Property instead of product information for current Product enlace oculto

I've noticed also that the View row in the Toolset Menu is hidden enlace oculto (In another site I get the view row enlace oculto), so I can't manage the views

Thanks

#2119865

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I just run a test on my test install and I do not see any issues.

Can you please make sure that at top of your edit content template page, you should have selected the "Property" post.
Please check the following screenshot: enlace oculto

Regarding the "View" menu, you should navigate to:
- Toolset -> Settings -> General Tab -> Editing experience -> Select the option "Show both the legacy and Blocks interface and let me choose which to use for each item I build" and then refresh the page. You should be able to see the views menu.

#2119907

Hello,

Thank you for your reply, yes you can see here enlace oculto. The issue is based on this, showing information about the property instead of the related product inside a view in a single field

#2120689

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

That is really strange.

Can you please share admin access details as well as URL of the content template.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2120815

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

As you can see with the screenshot you shared:
=> enlace oculto

On your content template:
- enlace oculto

At top of the page I changed the property post to "3 bedroom end of terrace house", I search in the search box with keyword "house" and selected the post "3 bedroom end of terrace house" and then I can see I can select the product even if with single field block.

#2120921

Hello,

Thank you, you fixed

I don't understand, now it works, what other things have you done?

It happened to me in other sites, so some kind of action you did refresh the template

For example, I have another site with the same configuration and same issue enlace oculto, I search with house and I get nothing enlace oculto

If I select one of the lists enlace oculto can't still select the product.

Thank you

#2120927

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

You can search with any keyword but make sure that you select the post where you have connected products and then select that property at top and it should work.

#2120967

Thank you for your help

This entity has product-related enlace oculto

So I search "house" and I get nothing enlace oculto but there are entries with "house" enlace oculto

And if I select another entity (already in the menu that has linked a product) enlace oculto I do not get the option to select product information enlace oculto

Could you please help me with this?

I can provide the access to the other site. I would appreciate you to tell me what actions you do because you can see in the screenshot that I have the issue.

Thank you

#2120997

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Yes - please share admin access details of another site and content template link and with what view you want to display what.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2121113

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

That search box is bit inconsistence and its known to us and if you know the workaround I suggest you keep using it for now as the search box fix will take time and the fix will be added in future but there is no ETA on it.

#2121135

My issue is resolved now. Thank you!