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[Resuelto] Toolset is broking html of Brizy plugin

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 5 respuestas, tiene 3 mensajes.

Última actualización por Nigel 2 years, 1 month ago.

Asistido por: Minesh.

Autor
Mensajes
#2690160

Hi guys,

I'm a developer of the Brizy plugin: https://wordpress.org/plugins/brizy/
Several of our users have contacted us that their pages are blank without content and I found the issue comes from toolset views.
This is caused by the preg_replace_callback executed in the file wp-content/plugins/wp-views/vendor/toolset/dynamic-sources/server/InlineField/InlineField.php

To make it easier to debug, I created an example here: enlace oculto

By disable/enable toolset views plugin you can see the result on this page: enlace oculto

Can you guys help with this issue

All the best,
Viorel

#2690289

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes - I can see the issue on the test site you shared.

Please allow me to escalate the issue to our next level support and will get back to you as soon as I can.

#2690467

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I want to check with you for your permission to take duplicator copy of your site.

Can I take or you can send me duplicator copy of your site?
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#2690482

Hi Minesh,

Yes, you can take a copy

All the best,

Viorel

#2690565

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I've created the duplicator package and same been shared with our next level support for further troubleshooting.

Please hold on for further update. I'll get in touch with you as soon as I see any update with our internal ticket.

#2696716

Nigel
Colaborador

Idiomas: Inglés (English ) Español (Español )

Zona horaria: Europe/London (GMT+01:00)

Hi Viorel

I wanted to let you know that we published plugin updates today that include a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads

#2697872

Hi guys,

Thank you for your help

All the best,
Viorel