This is a reply to my last ticket. I am unable to leave a reply there.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 3 respuestas, tiene 2 mensajes.

Última actualización por Minesh 1 year, 11 months ago.

Asistido por: Minesh.

Autor

Mensajes

July 23, 2024 at 4:07 pm #2709030

kyle bihler

Here are the admin login details. I am not able to share FTP details since this site is on a shared hosting platform.

access details removed

July 24, 2024 at 5:23 am #2709138

Minesh

Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I removed the access details you shared as it was publicly available.

You're welcome to close this ticket and I will get in touch with you via the original ticket.

July 26, 2024 at 3:31 pm #2709494

kyle bihler

Hello. Thank you. I am still unable to reply on the original ticket, and I received an email checking if it is still active. Just wanted to make sure you were still checking on it!

July 29, 2024 at 7:11 am #2710379

Minesh

Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

That is strange.

Can you please logout and delete cache and cookies from your browser and try to login again to your Toolset account and then try to reply - does that helps?