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[Resuelto] The WYSIWYG custom field removes schema org attributes (like itemscope/itemtype)

This support ticket is created hace 1 año, 3 meses. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 respuestas, has 2 mensajes.

Last updated by Emmanuel hace 1 año, 3 meses.

Assisted by: Minesh.

Autor
Mensajes
#2494619

When I use a WYSIWYG custom field, if I switch the editor to html mode and then back to visual mode, the editor removes attributes like itemscope/itemtype/itemprop.

I had the same problem with WordPress and the problem is corrected by using the following plugin: hidden link

But even with this plugin, it doesn't work on WYSIWYG custom fields generated with Tooset.

Could you tell me how to do it ? (maybe you can look at the code of this plugin to tell me how to use it on Toolset?)

Thanks in advance,
Emmanuel

#2495993

Minesh
Supporter

Languages: Inglés (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all I would like to know what Toolset plugin version you are using. To know that can you please share debug information with me.

I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/

#2496015

Hi,

I use Toolset Views 3.6.3 and Toolset Types 3.4.16. Attached the debug information.

I don't think this is a bug (because the problem was too with the default editor on WordPress and that's why we need an additionnal plugin). The logic is to add this feature (no clean up html entities) on this custom field.

Thank you!

#2496023

Minesh
Supporter

Languages: Inglés (English )

Timezone: Asia/Kolkata (GMT+05:30)

We released the Toolset Types plugin version 3.4.17 with few fixed related to WYSIWYG editor.
=> https://toolset.com/download/toolset-types/#changelog

Can you please update ALL Toolset plugins to its latest release version and check if that help you to resolve your issue. You can download the latest Toolset plugins from your account's download page:
- https://toolset.com/account/downloads/
Or
You can update the plugins from the installer:
- https://toolset.com/faq/how-to-install-and-register-toolset/

#2496051

Thank you for your reply and indeed after an update, the problem was resolved!!

Sorry for my fault... this is the first logic, try to update the plugin 🙂

Thanks again!

#2496053

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.