Saltar navegación

[Cerrado] tables missing

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Zona horaria del colaborador: Asia/Karachi (GMT+05:00)

Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Waqar 3 years, 10 months ago.

Asistido por: Waqar.

Autor
Mensajes
#2438447
Screen Shot 2022-08-15 at 8.33.12 PM.png
Screen Shot 2022-08-15 at 8.32.47 PM.png

I am trying to: So I think this is a bug when you press the smaller up arrow and down arrow it deletes the tables and there is no way to get them back our site has custom fields that these fields on the backend control and change pricing or ect on the frontend.

Link to a page where the issue can be seen: its all backend issue

I expected to see: This picture is the way it used to be with our "Plan Fields and GeoTargeting page settings" Now its just 'GeoTargeting page settings and we cant get the plan fields table to show again. The smaller up and down arrows just remove more tables. It appears to be where these tables are drag and drop but how do we get the other tables back. The only option is to add more plans and thats now what we want. These tables with custom fields in them used to hold changeable data used on the front end of the site.

#2438687

Hi,

Thank you for contacting us and I'd be happy to assist.

Have you checked the "Screen Options" drawer on the top, to see if there is an option to turn on the missing field group section?
( screenshot: enlace oculto )

In case the issue persists, you're welcome to share temporary admin login details, for further troubleshooting.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

regards,
Waqar

El debate ‘[Cerrado] tables missing’ está cerrado y no admite más respuestas.