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[Resuelto] search not working properly

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 4 respuestas, tiene 2 mensajes.

Última actualización por Minesh 3 years, 6 months ago.

Asistido por: Minesh.

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Mensajes
#2497567

Hi there,

I created a new view

Search is not working properly, when I write "manouk", it doesn't find it.
When I click reset, doesn't bring back all the posts also. See video
enlace oculto

I rebuilt the index, still same issue
see video
enlace oculto

#2497977

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. There must be some configuration issue. I will have to review how exactly you configure the custom search.

Can you please share problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2498743

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I'm not sure but if the following is the correct search page you are referring to:
=> enlace oculto

If you try to load the above URL I search with the keyword "manouk" and I see the search results. Am I missing anything here?

#2501643

see screenshots
I added the number field
not working properly
need it to work for all post types
enlace oculto
enlace oculto

#2502133

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Here is the Doc about how relevanssi integration search works:
=> https://toolset.com/course-lesson/searching-texts-in-custom-fields-with-toolset-and-relevanssi/

Can you please follow that and make sure you selected the option "Title, body and custom fields." and add your custom fields to the relevanssi search index and to the "Custom fields" section of relevanssi index tab.