This support ticket is created hace 5 meses, 3 semanas. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.
Sun
Mon
Tue
Wed
Thu
Fri
Sat
-
10:00 – 13:00
10:00 – 13:00
10:00 – 13:00
10:00 – 13:00
10:00 – 13:00
-
-
14:00 – 18:00
14:00 – 18:00
14:00 – 18:00
14:00 – 18:00
14:00 – 18:00
-
Supporter timezone: Asia/Kolkata (GMT+05:30)
Este tema contiene 4 respuestas, tiene 2 mensajes.
Hi, all the items in my wordpress admin dashboard disappeared - apart from profile. Disabling plugins and changing theme didn't help. I also saw that user and usermeta tables where missing from my database, so tried to restore database from backup, but received error: Table 'wps8_toolset_associations' already exists.
Any help much appreciated.
Thanks
Hello. Thank you for contacting the Toolset support.
As I do not know the site history - how the site is crashed.
*** Please make a FULL BACKUP of your database and website.***
What error do you see now? Have you checked the error log?
Turn on server logs to get some more information about what's failing. If you're not familiar with server logs, I can show you how to activate them temporarily. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);.
Change it to:
define('WP_DEBUG', true);
Then add these lines, just before it says 'stop editing here':
Reload the page that causes a error. This will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.
Hi Minesh,
My hosting provider restored the site from their backup and the frontend is ok, but when I login to the florapal. org dashboard it's blank - apart from profile - image attached.
I changed wp-config.php as you suggested and logged into wp-admin but when I checked error_log.txt it was empty.
Thanks for your help.