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[Resuelto] products relationship error

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 34 respuestas, tiene 3 mensajes.

Última actualización por Minesh 4 years, 9 months ago.

Asistido por: Minesh.

Autor
Mensajes
#2155455

yes, of course, copy it

When I've tried to create support - product relationship, I've got support - support instead. But product - support did work.

Anyway something really strange is happening there indeed

#2156049

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I'm back from holiday.

First of all, before I take a copy of your site, what if you try to create a brand new many-2-many post relationship on a brand new test wordpress installation and check if that works OK. If yes, you or someone else must have created the relationship that malfunctions currently on your current install.

Do you see it working with brand new test install?

#2156055

What's the point of creating it at fresh install? I know such things are working at other sites, it doesn't help me here. I need to fix it at this specific site. As you can see from this thread, I've deleted and created this relationship from scratch multiple times and it always is producing this error...

#2156699

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I tried duplicator plugin on your install to download the duplicator package but its not successfully.

I'm trying now All In One WP Migration.

#2156707

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I tried to create All In One WP Migration package but its too big to download. Its 3GB.

Can you please somehow do needful to send me duplicator package.

I have set the next reply to private which means only you and I have access to it.

#2156991

i've removed some backups, now package is just 800 MB

#2157943

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Can you please send me ALL in One WP Migration package as I try to download it many times but after every 5-10 MB download it discconnects automatically.

You can create the package and upload it to any of the file sharing service and send me the link to download it.

I have set the next reply to private which means only you and I have access to it.

#2158113

what's your mail? i'll send through wetransfer...

#2158137

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

You can share the wetransfer link here. My email ID is minesh.s@onthegosystems.com

#2158141

sent

#2158231

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I just installed the WP ALL Migration package you shared and I'm on edit page to edit the following product "Toolset support test - support 2":
=> enlace oculto

When I try to connect couple of products I can see its working as expected. Please check the following screenshot:
=> enlace oculto

I do not able to reproduce the issue or am I missing anything here?

#2158251

I see. But when I do the same at real site, it fails. I've tried both product and support editors, and from both sides, it fails...

#2158255

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I just installed the WP ALL Migration package you shared and I'm on edit page to edit the following product "Toolset support test - support 2":
=> enlace oculto

When I try to connect couple of products I can see its working as expected. Please check the following screenshot:
=> enlace oculto

I do not able to reproduce the issue or am I missing anything here?

#2158317

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Do you mean when you create a test site on our free test platform http://www.discover-wp.com using the reference site real estate site?

#2158319

No, I mean when I do it at my site.