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[Resuelto] Please assign this ticket to Mohammed. Divi Theme Options for Beta Views/Layout

This support ticket is created hace 7 años, 2 meses. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Africa/Cairo (GMT+02:00)

Este tema contiene 8 respuestas, tiene 3 mensajes.

Última actualización por Kan hace 7 años, 1 mes.

Asistido por: Mohammed.

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#574233

Kan
9-27-2017 2-42-18 PM.png
9-27-2017 12-28-38 PM.png

Please assign this ticket to Mohammed as he aware of this. I can provide the necessary login information once I hear from him. Basically, I am trying to use the new Beta versions of Views and Layouts for Divi theme so that I can make changes using the "Theme Options" area. I installed these beta versions and could not see the "Theme Options" section that I can make changes on my Divi theme. You can see the image below as it does not show the "Theme Options" section in the Layout. Also, when I selected the cells and select the Visual Editor cell to add the cell, it does not do anything (see 2nd picture).
I am not sure if anybody else having issues with the beta versions.

enlace oculto
I can provide username and password once I hear back from Mohammed. Thank you.

#574290

Hi Kan,

Thank you for posting again in the Toolset support forum.

I will set the next reply as a private one so that you can provide your credentials securely.

Thanks.

#574435
Bildschirmfoto 2017-09-28 um 12.22.39.png

I am just stepping in here as I was analysing issues with the new integration, and had to look at this as well.

Kan, when I logged in your site, I saw the following:
- No layout Created
- DIVI not active
- Several kind of Toolset Layouts and Toolset Views active at the same time

I corrected all this.
- I created a layout
- I activated Theme DIVI
- I deactivated the redundant Plugins (Toolset Views and Layouts of stable version)
- I assigned the Layout to some content.

The theme settings are visible.

I reverted the settings in Layouts. Please re-assign the layout and re-activate DIVI to see the things work.

#574630

Thanks Beda 🙂

@Kan please let me know if your issue is fixed now.

Thanks.

#574689

Kan

Hi Mohammed, Thank you very much for all your help! I could finally see the "Theme Options" once I assign the layout to the custom post type page. You mentioned about the DIVI was not activated at the beginning, did you mean that the DIVI theme plugin was actually not activated? I am a bit confused as I thought that the DIVI theme was always activated when I am using the website development on my site. Did I need to go somewhere on my site to activate it properly? Please let me know. Thank you.

#574721

Hi Kan,

I've visited your website to check it again.

I see that you've a DIVI child theme active and the required Toolset plugins are active as well and also the theme options appears below the Layout editor normally. So, everything is good in your website.

Please don't hesitate to open a new ticket if you had any issue related to Toolset.

Thanks,
Mohammed.

#575382

Kan
10-2-2017 9-17-43 AM.png

Hi Mohammed,

Just wondering if the meta data about the author and date in the custom post (see attached) could be turned off in the Divi theme options? Here is the full link: enlace oculto
It would be nice if it has that option. Please let me know. Thank you.

Kan

#575388

Thanks Kan for pointing out to this.

As peer your request, I've forwarded it to the management to consider it.

Please don't hesitate to post any request here. this makes Toolset better.

Waiting for a reply from you seen.

Thanks.

#575430

Kan

That's awesome, Mohammed! Thank you very much.