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[Cerrado] Incompatibility between Toolset WC Blocks and WC

This support ticket is created hace 1 año. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Waqar hace 1 año.

Asistido por: Waqar.

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#2661747

Pat
Screenshot 2023-11-07 at 21-36-35 Réglages WooCommerce ‹ Centre Astrologique Mariella Madonna — WordPress.png

Hello,

I have found this mention in the WC settings page (see the screenshot attached).
It is mentioned that there is an incompatibility between Toolset WC Blocks and WC.
Are you aware of this and is there something to do?

For info, I was checking this page as I have and issue with WC Paypal plugin (using it for payment with credit cards. I'm getting the following message when trying to pay with a CB :
woocommerce • Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation

Thanks for your feedback.
Regards
Pat

#2661965

Hi Pat,

Thank you for contacting us and I'd be happy to assist.

I've checked our records and there is no known compatibility issue between Toolset plugins and the 'WooCommerce PayPal Payments' extension.

Can you please test this with all Toolset plugins disabled and see if the payment is processed? If the issue only appears when Toolset plugins are active, you can temporarily enable WordPress debugging and share the detailed errors or warning that are logged in the server's error log.
( ref: https://wordpress.org/documentation/article/debugging-in-wordpress/ )

regards,
Waqar

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