Saltar navegación

[Resuelto] Icons showing in edit mode but not when viewing

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Zona horaria del colaborador: Asia/Kolkata (GMT+05:30)

Este tema contiene 3 respuestas, tiene 1 mensaje.

Última actualización por hoogeshD 1 week ago.

Asistido por: Minesh.

Autor
Mensajes
#2862745
0009352118@2x.jpg

I am trying to:
The icons are not showing consistently on the view but showing in edit mode.

Link to a page where the issue can be seen:
enlace oculto

I expected to see:
All icons showing

Instead, I got:
Some icon showing as hilighted

#2862780

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

CAn you please shrare problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2863199

Minesh
Colaborador

Idiomas: Inglés (English )

Zona horaria: Asia/Kolkata (GMT+05:30)

I try to login using the admin access details you shared bbut when I try to login it shows 2-factor authenticatin.

Can you please disabble 2-factor auth for now.

#2863235

Hello,
I have disabled the 2FA. Thanks.

#2863268

Hello Minesh,
The issue has been resolved. It was something to do with the caching of the font. Thanks.