Skip Navigation

[Resuelto] i get the attached error.

Este hilo está resuelto. Aquí tiene una descripción del problema y la solución.

Problem:

Some JS errors when edit Toolset forms.

Solution:

It should be some compatibility issues with plugins:

- File Manager Advanced
- FileBird

Relevant Documentation:

This support ticket is created hace 4 años, 10 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Hoy no hay técnicos de soporte disponibles en el foro Juego de herramientas. Siéntase libre de enviar sus tiques y les daremos trámite tan pronto como estemos disponibles en línea. Gracias por su comprensión.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Etiquetado: 

Este tema contiene 6 respuestas, tiene 2 mensajes.

Última actualización por Ido Angel hace 4 años, 10 meses.

Asistido por: Luo Yang.

Autor
Mensajes
#1446579

already tried disabling all plugins and using the 2020 theme - still the same.
In the console window, when editing the form, i get the attached error.

#1446593
form-error.JPG

Hello,

There isn't the same problem in my localhost with your database dump file, see screenshot.

So it should be a compatibility or server issue of your website, if you need assistance to locate the problem, please provide a test site with the same problem, fill below private message box with website credentials and FTP access, I need to test and debug it in a live website

#1446607

Can you provide the FTP access too?
It is required to debug such kind of problem, private message box enabled again, thanks

I will check it in tomorrow morning.

#1447985

Your website is using 35 plugins and a custom theme, I need your permission to deactivate plugins and switch theme, please backup your website first, then update here.

#1448567

Hey
Best use a dev site, same preferences:

enlace oculto

thx!

#1450187

Thanks for the details, I can log into your website, here are what I found, after deactivate below three plugins:
- File Manager Advanced
- FileBird

I can see the Toolset forms works fine, no JS errors, can you comfirm it? thanks

#1450219

My issue is resolved now. Thank you!
I guess I had to cleanup the taxonomies, because earlier with all plugins deactivated the problem perssisted.
Thanks Luo!