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[Cerrado] Google maps issue when enabling Clustering

This support ticket is created hace 1 año, 2 meses. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 respuestas, has 2 mensajes.

Last updated by Minesh hace 1 año, 2 meses.

Assisted by: Minesh.

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#2564541

Hi there,

There seems to be a bug in the Toolset Maps plugin. The bug only reveals itself when "Clustering" is enabled. As soon as you take this out of the shortcode, the map then works as expected.

I've disabled all plugins, flipped to a base theme etc but the bug is still there and causes various Javascript errors.

[wpv-map-render map_id="map-3" spiderfy="on" map_type_control="off" zoom_control="off" map_height="100%"][/wpv-map-render]

(Without errors)

[wpv-map-render map_id="map-3" cluster="on" spiderfy="on" cluster_min_size="2" cluster_grid_size="70" cluster_max_zoom="14" map_height="100%"][/wpv-map-render]

(Error occurs)

Many thanks for your help

#2564691

Minesh
Supporter

Languages: Inglés (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you be bit more specific about what exactly the error you experience when you enable the marker clustering?

#2564787

Hi there,

Yes of course, when I add the map shortcode without the clustering the map displays fine. It’s only once I add the code with clustering that it breaks everything on the page and throws a load of JavaScript errors in the console and won’t load any other scripts. And the map doesn’t show.

As I say, it can’t be a theme issue as I’ve tried swapping to various simple themes and the issue still happens.

Many thanks

#2564789

Btw, just to note, it’s only started happening after the last map update a little while ago as it was all working fine up until that point…

#2565217

Minesh
Supporter

Languages: Inglés (English )

Timezone: Asia/Kolkata (GMT+05:30)

Here is a sandbox site and you can auto-login to it using the following link:
- hidden link

Can you please try to reproduce the issue on the above sandbox site, if yes, can you please share the problem URL where I can see the issue.

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