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[Resuelto] Form Not Displayed On Mobile Device

Este hilo está resuelto. Aquí tiene una descripción del problema y la solución.

Problem:
The customer is unable to view their form on a mobile device. They expected to see the form on the page but instead, the form is not visible.

Solution:

We tested the form on a mobile device and found that the form is visible when logged in but not visible when logged out. This indicates that the issue might be related to form visibility settings for non-logged-in users.

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Zona horaria del colaborador: America/Sao_Paulo (GMT-03:00)

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Este tema contiene 1 respuesta, tiene 2 mensajes.

Última actualización por Mateus Getulio 1 year, 11 months ago.

Asistido por: Mateus Getulio.

Autor
Mensajes
#2707498

I am trying to: View my form on a mobile device

Link to a page where the issue can be seen: enlace oculto

I expected to see: My Form

Instead, I got: No Form

#2707557

Mateus Getulio
Colaborador

Idiomas: Inglés (English )

Zona horaria: America/Sao_Paulo (GMT-03:00)

formmobile.jpeg

Hello Gary,

I tested it on my mobile and if I'm logged in I can see the form normally, if I'm logged out it won't show even in desktop.

Perhaps the issue is with the exhibition for non-logged users?

Please let me know.

Thank you,
Mateus

#2707688

Pretty embarrassing. Thanks for the help.