Skip Navigation

[Resuelto] CRED save has stopped working after update

This support ticket is created hace 7 años, 4 meses. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 -
- - - - - - -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 7 respuestas, has 4 mensajes.

Last updated by Waqas hace 7 años, 4 meses.

Assisted by: Waqas.

Autor
Mensajes
#464646

Hi.

Something must have happened with CRED after the latest update.
I have custom post types, for a couple of years, with a lot of custom fields, including 2 pictures.

Now when i try to save, WITHOUT even changing the pictures, i get this:
"The post was not saved because of the following 2 problems:
Picture Please enter a valid URL address pointing to the image file.
Titlepicture Please enter a valid URL address pointing to the image file."

Same error in the live site and in localhost.

#464679

Hi.
I get the same error in the normal edit in admin.
So it's NOT only a CRED problem.
This path is shown:
hidden link....../Logo.jpg (example, not the whole path...)
When i copy that path and look at it in the browser, it is shown OK!
But i can not save, i get:
"Please enter a valid URL address pointing to the image file."

#464680
chrome_2016-12-06_18-46-39.png

Me too, although it is currently letting me save atm.

This was working fine - i.e. no yellow warning message originally.

#464854

Waqas
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

@christera

Can you please provide some debug information about your site? Please see https://toolset.com/faq/provide-debug-information-faster-support/ for more information.

I have enabled debug information area for your next reply.

@lindsayh: Let me see debug info from christerA and see if it falls under a common problem. Otherwise I 'll request you to open a separate ticket, so I can have some information about your site as well.

Thank you both.

#465267

Same issue. Following.

#465283

Waqas
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

I have tried to reproduce the issue with current stable (released) versions of Types and CRED plugins. Both seem to work just fine in the Admin Panel, as well as, on front-end.

Please provide some steps to reproduce the issue (along with the debug information, requested previously). So I can try again to find the bug, thanks.

#465755

Hi.

I can save now in admin.
Concerning CRED, i did a fix just to continue, i removed the 2 images from the CRED form. And now i can at least save everything else.
But maybe you can monitor this issue, if more people have problems with it.

#465761

Waqas
Supporter

Languages: Inglés (English )

Timezone: Asia/Karachi (GMT+05:00)

@christera: Thank you for letting us know.

@lindsayh and @jamesh-10: Can you please open new threads in forum, with debug information about your websites? As well as explaining your experience, so our support team can pick up and assist you guys accordingly.

Thanks again, have a nice weekend.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.