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[Resuelto] Cant use WP customizer because of error

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Este tema contiene 2 respuestas, tiene 2 mensajes.

Última actualización por jakubN 4 years, 5 months ago.

Asistido por: Shane.

Autor
Mensajes
#2262701
obraz_2022-01-10_133940.png

Iam trying to access WP customizer.
Iam using Astra Pro theme with Toolset.

#2262787

Shane
Colaborador

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Jakub,

Thank you for getting in touch.

This is a known issue with Toolset and the latest version of elementor. We do have a fix for this that will be made permanent in our next update but for now you will need to make use of this patch in our erratas page below.
https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please let me know if this helps.
Thanks,
Shane

#2265313

My issue is resolved now. Thank you!