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[Resuelto] A category doesn't appear at the page

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Este tema contiene 6 respuestas, tiene 2 mensajes.

Última actualización por jennieb-2 4 years, 2 months ago.

Asistido por: Shane.

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Mensajes
#2333587
Screenshot 2022-04-04 084209.png
Screenshot 2022-04-04 084051.png
Screenshot 2022-04-04 084007.png

I am trying to: Add a partner on the bronze category that supposed to be the last one but it's not working

Link to a page where the issue can be seen: enlace oculto

I expected to see: A title "Bronze Sponsors" and an image under it under the silver sponsors. Also in the console while i see all the categories the bronze is missing (attached screenshot)

Instead, I got: Nothing

#2333673

Shane
Colaborador

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Jennie,

Thank you for getting in touch.

Can you let me know how you're listing out the sponsors on the page?

It doesn't appear that you're using any views on this page.

Thanks,
Shane

#2333697

Hello,

My steps:
1) enlace oculto - donors field.
2) Adding the new image at the enlace oculto by editing the event.
3) clear cache & hard reload and i am not getting anything visually or in the console.

Hope that helped !

Thanks

#2333781

Shane
Colaborador

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Jennie,

I understand how the data is created, what I don't understand is how you are displaying it.

What Tool are you using the display the items ? Are you using some form of custom template?

Please let me know.
Thanks
Shane

#2334425

Hi Shane,

It is a template dynamically assigned by Toolset

Thanks

#2334453

Shane
Colaborador

Idiomas: Inglés (English )

Zona horaria: America/Jamaica (GMT-05:00)

Hi Jennie,

This should now be working.

It turns out that your template was custom made on your child theme. There was an error with the conditional statement that was being used to display the bronze sponsors. I've since corrected this and confirmed that it is now showing up.

Thanks,
Shane

#2334469

My issue is resolved now. Thank you very much Shane !!!