[Resuelto] [wpv-current-user info="role"] Not displaying anything

[Autor]

Mensajes

[aaronM-9]

I need to display the current user's role but the shortcode [wpv-current-user info="role"] does not output anything. Is there some reason this wouldn't be working? Thanks.

-- Aaron

[aaronM-9]

I did some more troubleshooting and have discovered that the shortcode DOES return the user's role, but only for a few users here and there. The majority of users don't return any role even though they have one assigned.

[Shane]

Hi Aaron,

Thank you for getting in touch.

Can you provide me with admin access to the site as well as the login for a user that role doesn't show ?

Secondly please point me to the page where you're displaying the user role.

Thanks,
Shane

[Shane]

Hi Aaron,

Thank you for the credentials, however the login for the toolset account doesn't seem to work.

Can you check the password on your end and let me know if it works for you.

Thanks,
Shane

[aaronM-9]

Hi Shane,

I just tried resetting to the same password sent previously ...cS(L.

[Shane]

Hi Aaron,

Still no luck. See screenshot

Given that you can setup a staging site this will be preferable since additional testing can be done there.

I've enabled the private fields for your next response.

Thanks,
Shane

[aaronM-9]

My developer was able to figure this out. There was an issue with the role stored for several of our users.