[Resuelto] WP sub menue is not working

[Autor]

Mensajes

[gerdD]

The sub-menus at the top_menue is not working anymore.

https://codex.wordpress.org/WordPress_Menu_User_Guide

enlace oculto

UPDATE: When disabling "Toolset Layouts," the problem is solved—except that the front-end design is gone.

[Christopher Amirian]

Hi there,

It seems that there is some sort of modification and Javascript file merge is happening which seems to be a result of a compression or cache plugin.

And I see some Javascript errors with that.

But I am not sure. I need the debug information:

https://toolset.com/faq/provide-debug-information-faster-support/

Also please do the steps below and get back to us with the result:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and Toolset add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

[gerdD]

Thank you, Christopher. Here is the debug information.

UPDATE: I deactivate all plugins except Toolset and Toolset add-ons. The problem is still there.

[Christopher Amirian]

Hi there,

Thank you. Would you please provide the login information of the copy of the website so we can investigate the details there?

If you can not provide a copy, please provide the login info of the live website and give us permission to copy the website to our server.

In the second scenario you need to give us a guarantee that you have a backup of the website so if something happens there is a point to restore the site.

You can set the next reply as private to provide the login information with description regarding first option or the second.

Thanks.

[gerdD]

I found this: https://toolset.com/errata/layouts-menu-cell-stops-displaying-child-items-with-wp-6-6/
It works.

[Christopher Amirian]

Hi there,

Sorry for the late reply. Thank you and I'm glad that you managed to fix the issue.