[Resuelto] Views don't translate correctly

[Autor]

Mensajes

[marF]

Hello! I have two pages where the views are not translating correctly.

First page (SHOP):
- On the Spanish page "Shop" a product (Adapt) is missing in the view results (enlace oculto).
- No results are visible on the English page (Shop) (enlace oculto).
- On the Catalan page (source page) everything looks correct (enlace oculto).

Second page (INTEGRATIVE INSTANT HERBAL TEAS):
- on the english page (enlace oculto) only show 1 view (Hormonal), no results in the other views of the other categories.
- no problems on the catalan and spanish pages.

How can I fix it? Thanks!

[Mateus Getulio]

Hello,

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://toolset.com/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: enlace oculto

Please, let me know if you need any additional details. Have a nice day.

[Mateus Getulio]

Hello again,

Thank you for sharing those access details.

I checked it and I'm no longer able to reproduce those issues, please check how those pages are rendering for me:

enlace oculto

Did you manage to fix the issues on your end?

Thank you,
Mateus

[marF]

Hi Mateus,
this morning I installed this plugin: Heartbeat Control by WP Rocket. I think this fixed the problem and I just didn't realize it until now...
Thank you!